Tradeshows & Expos for People with Disabilities

Ever wish there was one place you could go and see hundreds of different products and talk to manufacturer representatives? Well, you are in luck as there are multiple wonderful events around the country that take place annually.

Abilities Expo

Abilities Expo
Now in six cities across the nation, each Abilities Expo offers three days of access to the latest technologies and resources for ALL disabilities, informative workshops on issues that most resonate with the Community and fun activities like adaptive sports, dance, assistive animal demos and more. Here are dates and links to the 2015 Abilities Expo Schedule:
Los Angeles – March 6-8
New York/New Jersey – May 1-3
Chicago – June 12-14
Houston – July 31-Aug 2
Boston – Sept 18-20
Washington, DC – Dec 4-6

MedTradeMedtrade
The show will bring together thousands of home medical equipment providers, home health care professionals, and leading manufacturers of home health care products and technology. Medtrade shows continue to be the largest forums for Home Medical Equipment products and services, educational sessions on current issues and networking with your industry peers.  Medtrade offers two expos:
Las Vegas – March 31-April 1
Fall show dates and locations are TBD

In addition to these massive expos many local mobility dealers in your area hold “Open Houses” where they invite manufacturer reps and have lots of products on display.  To locate dealers in your area, go to Crytico and enter your zip code into the Mobility Dealer search.

As always, you can use Crytico as a great resource to browse through thousands of different products.  We can connect you with authorized sellers of products for any further information you may need.  Contact us anytime at info@crytico.com.

 

 

 

How Does Crytico Work – Part 1: Rate and Review products and services

We’ve received some interesting questions since “opening our doors” in September of 2014.  Crytico.com is a multi-faceted website and while reviews is at its core, the site has so much more to offer.  In the age of social media and being able to tap into information in seconds, why should the mobility industry be any different?

Review us on Crytico - Mobility Reviews

The first in our multi-part series is writing reviews:

Rate and Review a local mobility dealer / provider

Buying any type of mobility equipment involves an experience with a local retailer, which are called a “provider” or “mobility dealer”.  Whether you’ve purchased a mobility scooter, portable ramp or wheelchair van, you’ve done business with at least one local mobility provider.  How was your experience with them?  Did the recommended product fit your needs and budget?  Do they treat you with respect and put you first?  Regardless of your answer, telling your peers about your experience will help steer them in the right direction.  Whether you would recommend or tell someone to stay clear of your local dealer, it’s valuable information that we’re sure you wish you had prior to buying from them.

How do I rate and review my local dealer?
1. Go to www.crytico.com
2. Click “Register” at the top right of the page.  Since every reviewer is authenticated for legitimacy purposes, everyone must register with Crytico.
3. Log into Crytico with the username / password you created
4. From the Crytico home page www.crytico.com enter your zip code into the “Find and Review Local Dealers”
5. Find your dealer/provider in the list of dealers and click on their location
6. Enter in a star rating from 1-5 (1 being the worst and 5 being the best)
7. Give your review a title like “Outstanding Service” or “Not Recommended” etc.
8. Lastly, write your review and hit the submit review button
9. You will get an option to share your review on Facebook which we recommend

Rate and Review your mobility products / devices

You may own one mobility product like a home stair lift.  Or, you may own dozens of mobility solutions like a wheelchair, transfer seat, driving controls, accessible truck, etc.  Crytico gives you the opportunity to rate and review any and all of your mobility products.  Do you love a certain feature of your wheelchair that you want to rave about?  Does that home ramp make your life and home easier to manage?  Are you driving with hand controls?  Any feedback you have is vital to future consumers of those products.  Help your peers find great products or stay away from bad products by leaving your feedback on Crytico.

Bruno Stair Lift

Bruno Stair Lift

How do I rate and review my mobility device / product?
1. Go to www.crytico.com
2. Click “Register” at the top right of the page.  Since every reviewer is authenticated for legitimacy purposes, everyone must register with Crytico.
3. Log into Crytico with the username / password you created
4. From the Crytico home page www.crytico.com you can enter the brand name or manufacturer into the search bar at the top of the page.
5. Find your product in the list that appears and click on it
6. Enter in a star rating from 1-5 (1 being the worst and 5 being the best)
7. Give your review a title like “I love my handicap van” or “Not Recommended” etc.
8. Lastly, write your review and hit the submit review button
9. You will get an option to share your review on Facebook which we recommend

As a consumer, you know how confusing the process of buying mobility equipment can be.  Help your peers by rating and reviewing products and services in the mobility space.

Coming up in Part 2 – Reading Reviews on Products and Services

 

CRYTICO TO EXHIBIT AT THE LOS ANGELES ABILITIES EXPO

Tea, SD – January 27, 2015 – Crytico announced today it would be exhibiting in the upcoming Abilities Expo in Los Angeles, CA.  Crytico will have a 10 x 10 booth display with marketing material and information about their website, www.crytico.com.

Crytico

Launched in September of 2014, Crytico is a review website 100% dedicated to products and services for people with mobility issues.  Owners of mobility products can rate and write reviews on anything from walking aids, mobility scooters, driving aids, wheelchair vans, etc.  In turn, consumers of those products can go to Crytico.com to read reviews on products before they make their buying decision.

A unique feature of Crytico.com is the ability to link up consumers with local dealers who sell various mobility products.  With over 5000 products on the market and over 2000 local providers who sell mobility equipment, it can get perplexing and overwhelming for shoppers.  Not every local provider sells every mobility product, or every manufacturer.  Crytico’s goal is to take some confusion out of the shopping process by guiding consumers through the web of the mobility industry.

Abilities Expo is a perfect venue for us to spread awareness about Crytico.com,” said Monique McGivney a mobility advocate for Crytico.  “Every person that visits the expo can benefit from crytico.com since it lists hundreds of mobility providers and thousands of mobility products.  Whether a person just needs to be connected with someone who can repair their wheelchair to someone who is in the market for a home stair lift, Crytico.com can help.”

Crytico Abilities Expo

Crytico will be in booth #720 at the Abilities Expo on Friday March 6, 2015 through Sunday, March 8, 2015.  Hours for the expo are 11:00am to 5:00pm daily and admission is free.  The expo is about bringing necessary products and services together under one roof for the community of people with disabilities.  Abilities Expo goal is to introduce opportunities that can enrich your life…especially ones that you never knew were out there.

About Crytico
Crytico.com was created by industry experts who have worked in the mobility product arena for several decades, recognizing a void of opinions on products and services customers purchase. Crytico.com is the first and only premier review site that is 100% dedicated to mobility products and services mobility dealers provide. For more information contact Monique@crytico.com.

United Access Partners with Crytico as Platinum Dealer

St. Louis, MO and Tea, SD – January 12, 2015 – United Access has partnered with Crytico, LLC. to help strengthen their relationship with current customers and provide a medium for future customers to read unbiased peer reviews. This sponsorship shows the passion and investment United Access has in the mobility industry by giving consumers the power of information.

Launched in September, 2014, Crytico.com is the only review site with a 100% focus on products and services for people with mobility issues.  From consumers who just need a little help getting around to people with severe spinal cord injuries; it serves the entire mobility community.  Crytico.com helps consumers easily navigate through the thousands of products available to them by providing manufacturer information as well as peer reviews.

“The customer is at the core of our business and they revolve around everything we do,” said Jeff Brummett, Vice President of Development for United Access.  “We understand our role in helping our customers find the freedom and independence they are looking for and we are committed to providing them with the best customer experience each and every time. Having additional feedback from reviews on Crytico.com will help us to further engage with our customers which will lead to continuous improvement towards our operational excellence.”

United Access has always been at the forefront of consumer advocacy in the mobility industry,” said Monique McGivney, a Mobility Advocate with Crytico.  “17 years ago, United Access had a single location in St. Louis, MO.  By living and breathing their mantra, “The customer is always right”, they have grown to 16 locations throughout the Midwest. Companies don’t have that kind of growth if they are not obsessing about their customers, and United Access is a model for other mobility dealers throughout the country.  By taking this obsession with their customers one step further by partnering with Crytico, their growth and success will continue to prosper.

Prior to the launch of Crytico.com, consumer reviews were scarce and difficult to find.  By bringing thousands of mobility products and hundreds of mobility providers together in one medium, it is a valuable resource for customers in the market for products unique to them. To ensure authenticity, every reviewer on Crytico.com is validated by an independent call center.

About United Access
United Access offers the finest products the mobility industry has to offer, including new wheelchair accessible vans, used wheelchair vans, wheelchair van rentals, scooter lifts, hand controls, mobility seats and transfer seats, wheelchair ramps, and accessible equipment for all abilities.  They are a member of the National Mobility Equipment Dealers Association and a nationally accredited Quality Assurance Program (QAP) dealer and are growing with locations across the Central and South United States. They are committed to giving back to the communities we serve through volunteer time, event sponsorships and donations. Where Freedom and Independence Meet, you will Find United Access.  For more information about United Access, you can visit us online at www.UnitedAccess.com or contact us at info@unitedaccess.com.

About Crytico
Crytico.com was created by industry experts who have worked in the mobility product arena for several decades, recognizing a void of opinions on products and services customers purchase. Crytico.com is the first and only premier review site that is 100% dedicated to mobility products and services mobility dealers provide. For more information contact Monique@crytico.com.

Crytico.com – The Yelp of Mobility

Tea, SD – January 1, 2015  Launched in September, Crytico.com is the first and only review website that is 100% related to mobility products and services that mobility dealers provide.  December marked an end to the pilot phase of the site which was an integral part to the overall framework and foundation of the website. One major milestone celebrated during this pilot phase was surpassing 1000 consumer reviews.

Crytico

During the pilot phase, feedback was gathered from participating manufacturers, mobility dealers and customers to ensure the final version of the site is easy to navigate, informative and most importantly, a positive experience for the customer.  An Advisory Board, made up of industry professionals, was formed to assist the pilot phase and will remain in place through the launch of the website.  The Advisory Board’s purpose is to strengthen Crytico.com and the community it serves. The Board exists to advise, assist, support and advocate for Crytico.com, it’s users and partners.

Crytico Advisory Board

“Crytico.com was built for consumers get unbiased information on products unique to them,” said Monique McGivney, a mobility advocate for Crytico.   “Never in the history of the mobility industry has there been one website to display information on every product that our industry serves, which is estimated to be over 5,000.  In addition, this is the first review site designed specifically for consumers with mobility challenges, so we are cognizant of the website functionality; the customer experience is of utmost importance.”

Consumers are able do one of two things on Crytico.com; write and/or read a review.  Reviews can be written on mobility equipment dealers and the services they provide as well as a variety of mobility products like hand controls, home stair lifts, manual or powered wheelchairs and wheelchair accessible vans.  Then in turn, customers who are in the market for a product or service can read those reviews and hear what their peers have to say.  Each reviewer on Crytico.com is contacted to ensure their review is authentic and legitimate.

About Crytico

Crytico.com was created by industry experts who have worked in the mobility product arena for several decades, recognizing a void of opinions on products and services customers purchase. Crytico.com is the first and only premier review site that is 100% dedicated to mobility products and services mobility dealers provide. For more information contact Monique@crytico.com.

 

 

Safety Tips for Seniors and Their Homes

We recently came across this article that had some great tips and information for home improvements that can be made for our aging population.

Bruno Stair Lift

Bruno Stair Lift

This article was recently posted in US News and it was written by Geoff Williams:  

If your parents are getting up there in years, you may have had the discussion about whether it’s better for them to stay put or go to an assisted living facility. It’s a pretty safe bet that your parents prefer to stay in their home: According to a 2011 AARP research report, almost 90 percent of people over age 65 would rather remain at home as long as they’re able, and 80 percent of older Americans have firm plans to stay put.

Fortunately, there’s no shortage of home renovation projects that can help your mother or father stay at home. Here’s a look at some of them, starting with the more pie-in-the-sky improvements and moving down the list in cost.

Elevator. Installing an elevator will be a challenge and costly. “Elevators are highly regulated. The structural work required to create a proper, isolated channel can run up a hefty carpentry bill alone,” says Sabine Schoenberg, a Greenwich, Connecticut-based home improvement blogger at SabinesHome.com.

ThyssenKrupp Home Elevator

ThyssenKrupp Home Elevator

The cost, Schoenberg says, depends on the length of the elevator and how many floors it goes to – just the second floor, or the attic and basement as well? As a general rule, she says, expect to pay $30,000 and possibly quite a bit more.

Stair lift. These are also expensive. “They often require a custom fitting to the staircase. The track is the most costly element of stair lift systems,” Schoenberg says.

Still, as prices go, it’s no elevator. You can find quite a few stair lifts online for less than $3,000, but they also run $10,000 and up. And don’t forget installation, since this is a project you probably don’t want to do yourself. According to Mr. Handyman, the national handyman service, the estimated labor to install a stair lift using its franchise averages between $400 and $500.  Click here to read the article in it’s entirety.

Review us on Crytico - Mobility Reviews

Keep in mind to check reviews on Crytico.com prior to purchasing any home modifications for seniors.   And then after you purchase your elevator, stair lift or ramp, come back to Crytico to write a review on the product you had installed.

My First Online Review!

For those seasoned online reviewers, do you remember the first review you posted on Yelp, Amazon, TripAdvisor, etc.?  What spurred you to take the time to write the review; did you have an incredible experience or did the restaurant/product fall short of your expectations?

As more and more reviews are coming through Crytico.com, it made me reflect back to my first online review.  As a lover of all things social, I hadn’t written an online review until last year, which is strange.  I asked myself why I hadn’t written reviews online, because I definitely read them before heading out to a new restaurant or purchasing new headphones, etc.  Did I not want the Websites to have my information?  Did I not want to get spammed with a bunch of junk email?  To this day, I am not sure of the reason, but the point is mute since I am now an avid online reviewer!

yelp and amazon reviews

My first review came after a wonderful experience at a neighborhood bar & grill while I was traveling for work.  I was staying in an area close to the Milwaukee airport which was littered with hotels.  There was only one decent restaurant in walking distance of all these hotels, and it was okay.  I went the first night and the whole crowd was travelers from the hotels in the area.  I really didn’t have any complaints, except I wanted something more authentic to Milwaukee; not just a restaurant that caters to one time guests and business travelers.

Mobility Reviews

On my second and last night in Milwaukee, I went online and did a search of other restaurants in the area and I found a neighborhood bar and grille that was a little over a mile away.  I went onto Yelp and read the reviews and decided to check it out.  The place wasn’t anything great, but it didn’t portray itself to be anything other than a neighborhood bar and grille, which is what I wanted.  I sat at the bar and enjoyed the lively conversation among the customers and the football that was on tv.  I ordered my food and a drink and by the time I left, I felt as if I was one of the family.  The food was okay, the ambiance was so-so, but the people is what made my experience so wonderful.  I felt that I would be doing my fellow travelers a disservice if I didn’t write a review on this place.

Use Crytico.com to tell your peers about products and services that make your lives a little more mobile!  Do you have a stair lift in your home that has made your 2nd floor easy to access?  How has your scooter or wheelchair made your life easier?  Tell your peers on Crytico.com.

Crytico

Complaint vs. Review – Is There a Difference?

As the word begins to spread about Crytico, there has been a common statement among consumers, “Oh good, so I can write about a problem I am having”.   While Crytico.com is a site built for you, our customers, you can choose to use it as you wish.  If you feel this is the medium to lodge a complaint, please do so, however, here are some things to think about before you write a “complaint” vs. a “review”.

Complaint

Here is feedback from customer service professionals as to the difference between a complaint and a review:

  • “Typically when you have a complaint with a product or service; you are seeking a resolution from the business”
  • “A complaint is when a customer does not feel their needs are met or heard”
  • “A customer review is subjective feedback which can be positive, neutral or positive
  • “A complaint is a reaction to a delivery or commitment not met.  A review might be a suggestion or better way to accomplish a process or build a better product”
  • “A complaint is something that might result in a corrective or preventative action and a review can be an opportunity for improvement”
  • One consumer wrote, “If I have a complaint, I expect something to be done.  If I am giving a review/feedback, I just feel something could be handled better and I want to share that information”.

write-review-md

 

If you have a complaint or expect some resolution from a manufacturer or mobility dealer, we suggest contacting them directly with your grievance so they can attempt to correct the situation.  While manufacturers and dealers will have access to Crytico.com, they may not be aware of your comment on the site and therefore won’t be able to rectify the situation. After making contact with them is a good time to write a review on your overall experience with that manufacturer or service.

An online review should be information for your peers so they can determine whether or not a particular product or dealer is worth their time/investment.  With that said, Crytico is your website, so feel free to use it as you wish:-)