How To Write a Thorough Online Review

For some people, the thought of writing an online review is scary and intimidating.  We wanted to share some tips to help you overcome any obstacles you may have with writing a review.  Remember that online reviews are merely your opinion, and everyone’s opinions are different; not better or worse, just different.  Reviews don’t have to be “perfect” but they should be genuine and factual.  Your opinion matters and is important to share with your peers, just as other reviews were integral in your search of products and services.

Here is a great article on How To Write an Online Review and it says, “Every good online review should include a few things, including the Who, What, Why, When, Where and How of your experience. It’s also important to keep other customers in mind when you sit down to write your review. Think about what you look for in online reviews and write in a similar manner.”

Mobility Review

In another informative article, How Writing a Good Review Can Help a Business You Love, it says, “If you ever have had a really bad experience at a restaurant, doctor’s office or other business, you may have quickly gotten online in order to write a negative review of the company or product so that you could warn others.  When you have a pleasant experience at a business, however, you might not think about doing so, but you should.  Positive reviews are just as important as negative ones, and writing good reviews can really help out a business that you love.”

Crytico Tips:

  1. Think before you write – whether your review is positive or negative, using the 24 hour rule is always a good idea to ensure you have some time to thoroughly think out what you want to say. You want your review to be helpful, collect your thoughts and take your time.
  2. Include important information and leave out the fluff – what specifically made your experience with a product or service great or not so great?  What features delight you or frustrate you?  If you owned the business in which you are reviewing, what would you like to know from your customers?
  3. Accuracy – keep in mind what exactly you are reviewing and focus on that specific product or service.  If you are reviewing a local mobility provider, ensure you are separating product issues that may be beyond their control and focus on the service they provide you irregardless of a product performance.  If you have a product you would like to review, find that product on Crytico.com and write an additional review on your experience specifically on that product.  There are many products that are “add on” equipment, like transfer seating or wheelchair conversions on minivans.  These are products that were added onto a van, like a Honda Odyssey or Dodge Grand Caravan.  Try to review only the mobility equipment that you purchased or had installed vs. the original car or van that it was put on.  The original vehicle is made by Honda or Dodge and many features are not in the control of the “add on” equipment manufacturers like VMI or Bruno.  If you are reviewing a wheelchair accessible van, focus on the features of the ramp, wheelchair maneuverability, etc. and things that are unique to the conversion.
  4. Uniqueness – some usefully information is what makes your experience unique to you.  Because Crytico is a website filled with products and services for people with mobility related issues, tell your story.  Are you a C4 Quadriplegic, or are you just needing a little help getting around?  These types of details will help future consumers of the product or service you review more educated since we know each person with a disability or mobility issue are very unique.  Click here to read a great review where someone described how they use a particular product.
  5. Timeframe – are you writing a review on a new product or used?  Did you visit the dealer/provider recently or was your experience in the past?  This information is very useful to future consumers as products and businesses are constantly changing and improving.

electronic word of mouth

Your voice and opinion is important; not only to future consumers of products like wheelchairs, stair lifts or wheelchair accessible vans, but also to the providers who sell them and the manufactures who make them.  Write your review today on Crytico.com!